Demand Management through the Integration of UNIFY OSCC with TALAIA

As a client of TALAIA wanted a web form to be developed through which projects could be created, so we got down to work. This was possible thanks to the integration carried out from the tool itself with Unify’s OpenScape Contact Center.

The first step was to develop the web form accessible from any browser, which allows petitioners to fill in the fields indicated, manage the processing and storage of the data entered, which once filled in and sent generate a new record in the database of applications. The form, once filled in and sent, recreates a demand management process with its validation flow. When the process is finished and if the demand is accepted, the integration consists of automating the creation of a new project in the TALAIA tool itself, also adding certain data from the form to fields in the TALAIA initiation tab.

In order for these instructions to be transferred, the integration between the tool, OpenScape Contact web form was applied. This gave us the necessary reliability and requirement to integrate the customer’s needs, adding new functionalities and all this from the cloud.

A mockup was provided in which the proposals for the web forms were shown following the styles of the website.

All of this was hosted on own servers, and following the specifications suggested by TALAIA. Compatible with their browsers approved and in languages approved and developed in a responsive manner to ensure correct display on different devices.

The solution provided to this request consisted of the web application within an application server that included the Project Application and the database where the information provided within the project management tool Talaia is stored. An interaction process is created in each of the previous systems through integration, which means that with all the data provided, a project is started in the tool that will be given a status, from which it will be possible to manage and work on a regular basis from TALAIA.

Without a doubt, it is yet another example of the versatility of our project management tool.

 

New Portfolio Management module TALAIA

New Portfolio Management module TALAIA

Many organizations excel in the management of projects but do not have a mature portfolio management process. This results in a non-alignment of the projects and programs with the strategy. A proper project execution alone is not enough and organizations have to identify and select projects they should invest into.

The portfolio Management focus on decision making which programs and projects should be executed based on the strategic goals and objectives.

Benefits of Portfolio Analysis

  • Align Projects with business objectives.
  • Prioritize initiatives and projects base on multiple criterias
  • Maximize return on investment
  • All the organization areas share the same project risk vision and collaborate in the decision process
  • Information consolidation, avoiding projects duplication and leave out lower value ones
  • Improve projects recource planning and assignment and concentrate investment on high value projects

Portfolio Lifecycle

The different features of the portfolio module enable you to easily create, manage portfolios and strategical objectives. Start by defining strategical objectives, group them using pre-determinated criterias.

Upload related projects to the portfolio and add their impact on the defined strategical objectives.

Use the waterline graph to get the list of elected projects based upon budget or priority on the company objectives.

Follow up on your Potfolio progress browsing through the graphs showing the status progress. Visualize all the projects included in your portfolio with our kanban boards.

Try TALAIA 30 days for free: register

TALAIA OpenPPM Webinar with PMO SQUAD

In this webinar you will have the opportunity to learn more about TALAIA OpenPPM, a new Project Portfolio Management tool based on the PMBOK (R) standards.  TALAIA OpenPPM is an intuitive mid-range PPM solution designed for quick implementation and is scalable from small to large organizations.

During the webinar we will cover:
* How Talaia Open PPM assists Organizational Leadership to ensure Projects align to company Strategical Objectives.
* How Talaia Open PPM assists PMO Leaders to control Projects Pipeline, Execution and Reporting.
* How Talaia Open PPM assists Project Managers to manage and report on their projects.

Wednesday April 3, 2019 12:00 – 1:00 EST
We have limited availability for this webinar featuring the Talaia OpenPPM Solution.  To reserve your spot please complete the information below and an invitation will be sent to you shortly confirming your spot in the webinar.

Webinar Registration

Fabrice Allibert

FABRICE ALLIBERT

Business Development Director

 

 

 

TALAIA in Project Management Office Hours radio show

As we had already announced in our previous post about the expansion of Talaia by the North American market. Last week we had the opportunity to participate in the radio show Project Management Office Hours, which we sponsored together with THE PMO SQUAD.

So we had the pleasure of attending in live and talking about the management of projects, tools, functionalities, and an endless number of curiosities, what if you want to discover you’ll have to listen to the podcast!

The alliance between Talaia OpenPPM and The PMO SQUAD was officially announced and for the first time. As the Talaia partner in the North American market, helping in the sales process as well as with clients offering professional services and advice.

The program began by welcoming the guests and talking about the meeting that took place at the PMI Phoenix dinner in July. Leading to an entertaining debate about how our brain works and to know about what creates “funnels” in our minds. This is an interesting topic for Project Managers, to help us better understand how our teams can be more efficient.

Joe started talking about project management with Fabrice to learn more about the solution offered by Talaia OpenPPM and how it differs from other similar products. Talaia OpenPPM is the first PPM tool under the PMBOK PDF standard. And he announced that it is a solution of the intermediate segment that does not compete with business-class tools such as Planview or with task management tools such as Asana and Trello. A second part of the program was when listeners sent questions through twitter for the guests to respond.

Fabrice responded to a tweet about AI for PPMs. And Tom, the other guest offered many years of perspective and experience working for various organizations. He shared with us his key personality traits for a project manager. Tom also responded to a tweet asking for skills vs. techniques. Continuing with a great debate of Cascada vs Agile, with some new answers in front of what we had heard in previous programs.

We learned a lot and it was a very positive experience with which we hope to have started on the right way in USA!

Roles and Users of TALAIA

Talaia is based on a clear and simple vision of initiatives and projects. It helps assessing, estimating and fulling objectives and therefore, generating more confidence in the team and management decision making. Prioritize projects, programs and initiatives thanks to a unique source of information, increase your return on investment and efficiency. Achieve your objectives, maximize your budget and inform on the project and program status. Talaia facilitates process standardization through the PMBOK® by creating a common language for the company avoiding confusion and misunderstanding. As a result, Talaia will increase projects quality level and improve your customer satisfaction.

Talaia is multi-profile (8 roles + 2 users) and helps segmenting the information for each user in each department.

Roles and users:

  • Resource Manager (RM). Responsible for human availability according to resource capacity planning and formation. Could: accept, reject or propose a different assignation.
  • Functional manager (FM). Director of the Performing Organization, responsible for the strategical objectives alignment, is a part of the steering committees, control the programs and projects performance. Supervise PMs, IMs and PgMs. Has a complete vision about all inversions, projects and department programs.
  • Project Manager Office (PMO). Define processes and quality standards, supervise projects and programs performance, centralize functional support and submit information for decision taking.
  • Program Manager (PgM). Responsible for program management. Supervise PMs. The Program has five phases: definition, initiation, configuration, execution and closing. Introduce the available budgets and compare with the available it and the costs accumulated.
  • Investment Manager (IM). Responsible to manage initiating projects, approve or reject investments. Investments have 3 statuses: In progress, Approved and Closed.
  • Project Manager (PM). Main role on Talaia, responsible for project management, project team and communication. He supervises TMs. Project have 4 statuses: Initiating, Planning, Execution and Closed.
  • Team Member (TM). Resources assigned to the project team, reporting hours and expenses. Register comments, keep and approve real dedications like costs.
  • Sponsor (SP). Responsible for the project financing. He helps achieving projects objectives. It has a complete visibility about all projects and inversions where is sponsor.

 

  • Portfolio Manager (PFM). It is the manager of company with responsibilities about all departments. Responsible of alignment of portfolio projects for the strategic goals of company. Supervise PMs, IMs, PgMs and FMs. He has absolute visibility about all inversions, projects and programs.
  • Stakeholder (SH). It has visibility about projects. Could be interns or externs of projects and can consult in real time.

Reasons to use TALAIA

From the moment that projects are realized and teams have to divide the work, one of problems are that use so many tools to plan, give and execute. This process difficult the communication and the fast evolution of job. Talaia is the tool that unify all in one to work in the better conditions, helping to connect and interact with the team members and their tasks.

Companies are different and unique. From Talaia we will want improve the efficiency of projects.

 

Reasons  why TALAIA effect the work:

  1. Time tracking. Since the start of project is monitoring and allows register the progress, time that’s done for tasks and know where necessary additional help is. This reports a numerous benefit, because not only gives to manage also too helps the teams to divide the tasks for their selves. Improving the productivity and making the realization of job less stressing and increasing the level quality of results.

 

  1. Contribute to improve the management culture and the good practices. Allow the teams work in remote and found under the same tool. Talaia can transform it in a virtual office, where are all documents, communication, uploads, etc. Available for all the members with license without care they are. Be able to a big friend for the Digital Transformation.

 

  1. Makes easy the access to information in real time. This allows that all information is finding upload for supervise, edit or identify the steps that are following and correct in the minimum symptom mistake. With document management isn’t necessary use email because are joined in the same tool.

 

  1. Aligns the company with the business strategy. Talaia can be used as a business strategy, like a site where everyone is part of the project and could be see and upload the documents more relevant. Eliminating big quantity of paper, involving with Corporate Social Responsibility and organizing tasks keeping update all the information.

 

For to know more about Talaia could try these four features and more benefits, enter in Talaia OpenPPM site. We have available a 30-day Free Trial without necessity of software download. Let’s surprise you with our project portfolio management tool in a few days, do the job easier and the results of projects, unifying all under the same system.

 

 

 

Free Webinar

 

The principal objective of this Webinar its will see how TALAIA OpenPPM project portfolio management tool works, with its funcionalities, last updates versions implemented in May and the Resource Scenario Simulator. Allows work in fast, easy and efficient way. Monitoring and adjusting  job of differents projects in the same time. Providing a quick vision of important factors of projects.

 

New Webinar next June 27th, available at
18:00 GMT +2 Spain

Approximate duration: 60 minutes

Registration is required:

Register at 18:00

What trends shaping the future of Project Management?

 

At the same time that science, technology, markets and society, the Project Management world progress in fast mood. Professional Project Manager  has to want learn and know about it. This post has to show the secrets for not staying back and adapt you to this time.

These trends are:

  • Online formation. Front to a big competence that’s exist in this world it’s a fact talk about online formation. It is the best supplement of experience and studies. Allows the formation, without need to go any place, save costs and could access to a big variety of courses and MB’s in the best schools and universities.

 

  • Benchmarking. Means took as reference the best points of competence like innovation. Giving to the customer a better service. Nowadays with internet is easy know about other companies in a few clicks and compare for making a real and complete ideas about that your organization must be do to improve in agile developement.

 

  • Project Manager experience. Actually, has to experience as a Project Manager is much better for the companies, save time and costs and it is less risk for them. Prepare someone own maybe it is more difficult and could not give results. Stay save and find the best professionals to form part of the team.

 

  • Management tools implantation. Makes easier the work. Allows control and monitoring the project progress. Without doubts it is the best inversion for the company that compensate the results for the fact that’s provide information in a real time and join analysis predict for the possible mistakes to correct in time (agile scrum).

 

  • Giving more importance to PMO’s. It is increasing the number of Project Management Offices because allowing the strategy of organization with PMO’s, its achieve the original goals in one easy way.

 

These five trends are without doubt the shape to future of project management. They help to improve all results of company that has a professional Project Manager if achieve with all of it and its in constant formation, want learning about news, analyzing the competence to progress, having to a demonstrable experience as Project Manager. Having with the help of project management tools like Talaia OpenPPM and giving a major relevance to PMO’s that prove the accomplishment of projects.

5 skills every Project Manager should have

Speaks today about Project Manager profile is important. Don’t find any organization that not have in its personal.

We are talk about whose people that manage since start to execution of project, organizing the necessary resources for complement the job with exit. Must be a professional with many leader abilities that helps to consecution of objectives. The keys of this job are:

  • To have knowledges about all processes and can allow a control
  • To have good communication skills with all interested parts in project
  • To have good project plan that helps to measure one and all the parts and actions that are doing
  • To have planed the goals with all the participants in project
  • To have support since all parts of organization

 

 

If we focus in the important skills of Project Manager we can definite many, for this reason we have selected the five that consider more important for developing tasks in the best way.

 

  1. Team manager. One reason of project fails in some occasions is for poor management of team. A goal of project more definite represents a startled of project and possibilities have an idea clearer about task.

 

  1. Project Manager languages change, grows, uses acronyms, etc. For this reason, never has to forgot that not everyone’s have same knowledge necessities and should talks in easy terms. Keeps a good communication, simple, clear, direct and motivational is one of the basic rules. The key is too doing good when explain the objectives and priorities because the teams focus on details and goals their tasks.

 

  1. Time Management. Traditionally the time management about project was sufficient in done, for this reason one of best abilities that have to a Project Manager is division and share out in a good way the tasks because the time used for do the job will be the minor possible and doing in the best way.

 

  1. Day a day of a Project Manager is the negotiation with clients stabilizing the goals are going to go with the realization of projects as too for the resolution of conflicts in the same organization.

 

  1. Team work. This part starts since Resources Human department, is the responsible to selection the personal that will form part of team, they are going to do the projects for this reason a good Project Manager has to know work in team and adapts to the circumstances.

Let’s know what is a Project Management Office (PMO)

A Project Management Office is an intern or extern group that manages, mantain and protect the standardize for projects trough organization. Keeps the good ways, status and direction of projects.  Not all companies are ready to use PMO, but is a good idea in big organizations if have a lot of projects.

PMO ensures that all work is going in time and do it right, and may:

  • Give a real solutions that contribute benefits to the business
  • Line up the corporative strategy with culture
  • To be the key for the organization
  • Integrate dates and information
  • Has resources, methodologies, tools and tactics for projects are good
  • Identify and envelope a good agile methodology for the company

Exists different types of PMO, characterizes for the different kind of authority granted to them within the company. Let’s point out the three models that we consider as main:

  • Supportive PMO. Provides support expertly with good work, accessing to information. The group can work in the company where the projects are coming out but need and additional control. The objective of this project management is to procure a cleaner and transversal vision to the project.
  • Controlling PMO. Serves to control and continue with the project if an absence of unity, it’s necessary for everything carried out as planned. The objective is to generate all documentation that the internal and external auditors of the company decide.
  • Directive PMO. Dedicate to managing people in charge of the projects on how to act. Allocating resources to the Project Managers according to the needs of projects. This project management is more effective in large organizations and offer service to different areas.

Implementing a PMO is a strategy that helps many organizations to carry out projects more efficiently, it gives them more homogeneous character. Talaia allows a dinamic and update report about status and execution grade of  projects.

It is the most appropiate solution to support PMO’s of clients, directly manage for himself or mediators.

 

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