Tag: integration

Slack Integration with TALAIA

Posted on by TalaiaOpenPPM

We have been working lately on the integration between SLACK and TALAIA, and we are now happy to release our new integration between those 2 best in class solutions.

In the Project operation Management, the team collaboration is fundamental. And a big part of the role of a Project Manager is communicating and negotiating with his team and customers. Therefore it is key to have an environment that helps that communication flows properly.

In TALAIA, we are very aware of this need, and that is the reason why we decided to build a connector with SLACK, which is one of the best solution offering all the necessary communication features to share information with your project team and as such optimize your project management.

You create and plan your high level project planification team in TALAIA. Once this is done and before moving to the project execution, the connector will allow you to export all the necessary planning information from TALAIA to SLACK.

By clicking on the button, you will automatically create a new channel in SLACK which will be named as the Project short name from TALAIA. At the same time, all the assigned team members defined in TALAIA will be added as members of this new channel in SLACK. The Project Manager that is identified in the INITITAION tab will also be added as a member of this channel.

In the event that, as the project is being re-planned or simply during its execution, you need to add one or more team members to the project, you can update the team member list of SLACK by clicking once again on the Create/Update SLACK button. By doing so the connector will compare the resources assigned in TALAIA against the channel member and add members that are missing.

Without a doubt this integration of project management and collaborative tools is a great help facilitating communication between members.

 

Demand Management through the Integration of UNIFY OSCC with TALAIA

Posted on by TalaiaOpenPPM

As a client of TALAIA wanted a web form to be developed through which projects could be created, so we got down to work. This was possible thanks to the integration carried out from the tool itself with Unify’s OpenScape Contact Center.

The first step was to develop the web form accessible from any browser, which allows petitioners to fill in the fields indicated, manage the processing and storage of the data entered, which once filled in and sent generate a new record in the database of applications. The form, once filled in and sent, recreates a demand management process with its validation flow. When the process is finished and if the demand is accepted, the integration consists of automating the creation of a new project in the TALAIA tool itself, also adding certain data from the form to fields in the TALAIA initiation tab.

In order for these instructions to be transferred, the integration between the tool, OpenScape Contact web form was applied. This gave us the necessary reliability and requirement to integrate the customer’s needs, adding new functionalities and all this from the cloud.

A mockup was provided in which the proposals for the web forms were shown following the styles of the website.

All of this was hosted on own servers, and following the specifications suggested by TALAIA. Compatible with their browsers approved and in languages approved and developed in a responsive manner to ensure correct display on different devices.

The solution provided to this request consisted of the web application within an application server that included the Project Application and the database where the information provided within the project management tool Talaia is stored. An interaction process is created in each of the previous systems through integration, which means that with all the data provided, a project is started in the tool that will be given a status, from which it will be possible to manage and work on a regular basis from TALAIA.

Without a doubt, it is yet another example of the versatility of our project management tool.